Innovative Options and Possibilities

Business owners now have an array of options for selecting a business phone system. As hosted VoIP (Voice over Internet Protocol) solutions gain prominence in the marketplace, smart shopping helps business owners realize the potential for significant cost savings while gaining greater capabilities.
Our Buyers Guide helps business owners ask the right questions to select the right phone system to serve their businesses.



Traditional Service or Business VoIP Service?

For many businesses, the first decision usually hinges on the choice between: (1) a traditional copper-wire phone system, and (2) a hosted business VoIP phone system.

Copper-wire Connection vs. High-speed Internet. Traditional copper-wire service has been in place for decades – the legacy technology that runs over telephone wires in nearly every community. Business VoIP phone systems connect over high-speed Internet and are rapidly gaining popularity among small to mid-sized businesses.

Cloud-hosted vs. On-premise. Business VoIP providers like Vonage Business Solutions host the business phone system’s nerve center – the feature-enabling PBX – in the cloud. Traditional providers build and maintain their PBX on premise at each customer’s office. (Note: Some VoIP providers do provide on-premise hosting, but this model is becoming less popular due to hardware/maintenance costs.)

Vonage Business Solutions offers a business VoIP phone system hosted in the cloud. In deciding to go with a hosted VoIP system like ours, we recommend business owners talk to their peers who use business VoIP phone systems and learn how they compare to premise-based copper-wire solutions.

Over the last decade, the convergence of VoIP technology and the cloud-hosted PBX has revolutionized the business phone landscape.

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Holmdel, N.J. – October 7, 2014 – Vonage Holdings Corp. (NYSE: VG) today announced that the Company has appointed Alan Masarek as Chief Executive Officer and a member of the Board of Directors, effective November 6, 2014. Mr. Masarek will take part in an orderly leadership transition through his start date. Marc Lefar will retire as CEO and from the Board of Directors effective November 5, 2014.

Mr. Masarek joins Vonage from Google, Inc., which acquired his prior company, Quickoffice, Inc., in June 2012. Mr. Masarek was the Co-Founder of Quickoffice, Inc. and served as its Chief Executive Officer from July 2007 until June 2012. Under his leadership, Quickoffice became the world’s most widely embedded mobile productivity software, with a top-grossing iPad app and a top 10 grossing app in the Google Play market, engaging more than 26 million registered users at the time of Google’s purchase. Following the acquisition, Mr. Masarek became Director, Chrome & Apps for Google.

“Alan is a proven business leader with more than 20 years of C-level experience at technology-centric companies that span corporate, venture and entrepreneurial settings. Alan’s leadership qualities, deep experience in technology innovation and proven ability to develop breakthrough products and services that drive profitable growth, make him the ideal choice to be Vonage’s CEO,” said Chairman Jeffrey Citron. “The Board is confident in Alan’s ability to take Vonage into its next phase of growth and innovation, and in the overall future of the Company under his leadership.”

Prior to co-founding Quickoffice, Mr. Masarek was Co-Founder, Chief Executive Officer and Chairman of AdOutlet, Inc., a marketplace for the media industry, from April 1999 to September 2001. Previously, he was President of Advanced Health Corporation where he led the organization from development stage through its growth into a publicly-traded services and IT company. Mr. Masarek earned his M.B.A. from Harvard Business School and his B.B.A. from the University of Georgia.

Commenting on Mr. Lefar’s retirement, Mr. Citron said, “On behalf of the Board of Directors, I want to thank Marc for his tremendous work since joining Vonage. He helped chart a new course for the Company, delivering dramatic financial and operational improvements, which allowed the Company to invest for growth while delivering significant value to our shareholders. We are grateful for his leadership over the past six years, and wish him all the best.”

“It has been an honor to work with a highly talented team and supportive Board. I am proud of all that we have accomplished together, and I am confident the team will provide Alan with the same effort, passion and dedication to innovation and growth. I wish Alan, the Board and the team continued success,” Mr. Lefar said.

“I am honored to take the helm at Vonage. The Company has done an extraordinary job innovating on its legacy as a VoIP pioneer, expanding into new markets, new geographies and mobile services, to help change the way consumers and businesses connect around the world,” Mr. Masarek said. “I am excited to build upon Vonage’s strong foundation and lead the Company in its next phase of growth toward becoming the premier provider of cloud-based communications for consumers and businesses worldwide.”

About Vonage

Vonage (NYSE: VG) is a leading provider of communications services connecting consumers and businesses through cloud-connected devices worldwide, with approximately 2.5 million subscriber lines. Vonage provides a robust suite of feature-rich, affordable residential and business communication solutions that offer flexibility, portability and ease-of-use for both landline and mobile phones. Vonage’s residential service is sold on the web ( and through telesales and regional and national retailers, and its business service is sold through Vonage Business Solutions ( telesales and channel partners.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage® is a registered trademark of Vonage Marketing LLC, owned by Vonage America Inc.

Safe Harbor Statement

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 (the “Litigation Reform Act”). The forward-looking statements in this release are based on information available at the time the statements are made and/or management’s belief as of that time with respect to future events and involve risks and uncertainties that could cause actual results and outcomes to be materially different. Important factors that could cause such differences include, but are not limited to, the execution of the Company’s succession plan and other factors that are set forth in the “Risk Factors” section and other sections of Vonage’s Annual Report on Form 10-K for the year ended December 31, 2013, as well as in the Company’s Quarterly Reports on Form 10-Q and Current Reports on Form 8-K. While the Company may elect to update forward-looking statements at some point in the future, it specifically disclaims any obligation to do so, and therefore, you should not rely on these forward-looking statements as representing the Company’s views subsequent to today.

Whether your business is just starting out or you’re simply making the easy switch to our hosted business VoIP solution – Grandstream offers capable IP phones designed to serve the small to medium-sized business. Vonage Business Solutions offers the Grandstream GXP1405, an entry-level model that is ideal for the small or home office. This two-line phone delivers a solid standard feature set including speakerphone, distinctive ring options, programmable speed dial and multiple language capabilities.

Is the Grandstream IP Phone Right for Your Business?

We’ve been impressed with Grandstream’s IP voice products as the industry continues to reward the company with accolades and awards. Its products are economically priced and easy to deploy and use, and the GXP1405 fits nicely within Vonage Business Solutions portfolio of IP business phones.

Want to compare the Grandstream GXP1405 to other entry-level models we offer? Give us a call at 1-877-862-2562 and a VoIP consultant will be happy to assess your needs and help.

GrandstreamGXP1405The GXP 1405 is Grandstream’s standard HD IP phone for small-medium businesses and is a very good entry-level model. It’s a Linux-based phone that comes with 2 lines, 3 XML programmable soft keys, and 3-way conferencing – and it includes dual 10/100M network ports, integrated PoE, multiple language capabilities and call-waiting.
Features Summary:

  • 2 line keys with dual-color LED (2 SIP account and up to 2 call appearances)
  • 3 XML programmable context-sensitive soft keys and 3-way conference
  • HD wideband handset, hands-free speakerphone with advanced acoustic echo cancellation
  • Automated personal information service (e.g., local weather), personalized music ring tone/ring back tone
  • Power over Ethernet and integrated Ethernet switch
  • Distinctive ring options
  • RJ9 (4P4C) headset port
  • Programmable speed dial

If you’re looking for a budget-friendly IP phone with a good set of features, the Grandstream GXP 1405 may be the ideal option for your business.

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New Customer Savings!

Now is the perfect time to upgrade to the Cloud. Through December 31, 2014, new customers can receive Free VoIP Phones.

Loaded with Features

Our business-class features help growing businesses stay competitive.

From the office or on the go, stay in touch with your customers and your business with features such as a Virtual Receptionist, Smart Phone Apps, Simultaneous Device Routing, Voicemail-to-Email and many more!

Reliable Service and Support

In the event you have questions about your service, our knowledge base and support portal navigate you through our products. If you need additional assistance, customer care is ready to help 24/7.

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Business Phone System: "Features in Action: video player imageAny business owner considering a new business phone system should look at reliability, pricing and customer support services. And though it may seem obvious, taking a critical look at the actual features of a phone system is crucial to the purchase decision. Especially in the age of cloud business solutions, hosted VoIP phone solutions have opened up many new efficiencies and capabilities for small to mid-sized businesses. They’re worth a closer look.

That’s why we created the new “Business Features in Action” video – to show business professionals how an advanced phone system can elevate daily operations and actually increase productivity.

This video provides a day-in-the-life look at a business owner named Vara and her office staff engaged in a busy work day and using the Vonage business phone service. Throughout the video, when an employee utilizes a phone feature, that feature is illustrated on screen to show how it works.  It’s a simple and practical way to see how select phone features work, particularly for those who have never experienced cloud-enabled phone features that aren’t available from traditional copper-wire providers.

Top Business Phone Features on Display

While the Vonage system comes with over 40 built-in features and a suite of add-on features, this video showcases a select group of both traditional features and cloud-enabled features such as:

  • Virtual Receptionist: Seamlessly and professionally connects callers to the right employees
  • Desktop Integration: Instantly provides caller information from leading business applications like LinkedIn, Intuit QuickBooks and on the employee’s computer desktop
  • Cloud-based Conferencing: Conference hosting of three or more participants
  • Call Reporting: An easy way to keep tabs on company call activity in real time and a great source of business data
  • Plug & Play Capability: Allows easy initial setup and adding extensions, as well as working from anywhere
  • Vonage Business Mobile App. Lets you use your mobile phone just like your desk phone, wherever you go

Why Features Matter

All business phone systems are different, and even similar features on competing systems can vary. A key for businesses shopping for a new system is choosing one with reliable features that will help them better serve customers and increase productivity. Cloud-hosted systems like our business VoIP solution provide exclusive features – such as Mobile Apps and call recording features like Call Monitoring – that cannot be found on traditional copper-wire systems. Business VoIP systems are also typically much less expensive than traditional solutions. For today’s competitive businesses, the right combination of business features, better pricing, reliability and customer support represents real value – both financially and in terms of productivity.

So why are so many companies moving their business phones to the Vonage Cloud? Check out the Business Features in Action” video and learn more.