Vonage Business Solutions offers start up small businesses reliability and big company features

Attorney Suzanne Meehle formed her new law firm in December 2010. The Meehle Law Firm serves the needs of entrepreneurs and small to medium sized businesses and business owners. The Meehle Law Firm is a virtual law firm, providing most of its services online through a client web portal and offers most of its legal services on a flat-fee or retainer basis, without regard to billable hours.

 Phone System Challenges:

 As Meehle was starting her new law firm, she began seeking out the type of small office phone system that would grow along with the business. “I wanted a predictable and reliable small office phone solution without having to run new phone lines,” she said. “I liked that Vocalocity [Vonage Business Solutions] can grow with me as I grow my firm.” It was also important to her to have a phone system that was reliable, she said. She had a negative experience in the past at another law firm using a VoIP phone system that was not reliable. Meehle said her decision to go with Vonage Business Solutions (formerly Vocalocity) was largely influenced by its reputation as a leader in the industry as well as the professionalism of Vonage representatives she worked with.

Success:

 Meehle’s decision to go with Vocalocity (now Vonage Business Solutions) addressed all her concerns, especially in terms of reliability. Vonage’s small office phone system offers all kinds of benefits for small businesses, which eliminates the need for on-site phone equipment, reducing costs and providing features typically used by large corporations and Fortune 500 companies. While Vonage Business Solutions saves her money over the use of other phone systems, Meehle stresses that it’s not so much the savings she enjoys as the reliability. “I never miss a call. When you are just starting a law firm, one call can be the difference between success and failure,” she said.

She also enjoys many of the features Vonage Business Solutions offers, including Fax, Call Logs and Voicemail to Email.

Vonage Business Solutions offers phone system features often expected in big company phone systems, but at a fraction of the cost. Since Vonage owns its own Hosted PBX technology—the best kind of Business VoIP – all of these features are available, consistently and reliably, to help small businesses compete. But beyond these useful features, Meehle stresses that there is one more very important feature offered by Vocalocity [Vonage Business Solutions]. “

The people, definitely. They are the most courteous, professional and helpful people in the VoIP industry,” she said. Vonage Business Solutions has given Meehle the tools she needs to continue to grow her small business.

“I never miss calls. I never miss voicemail. I never miss a fax. And I never, ever have a problem getting help when I need it,” she said.

“Just thank you to Vocalocity [Vonage Business Solutions] for helping me succeed, right from the start.”