Call Logs

Run custom reports about call activity simply by logging into your administrator portal.

How Do I Use Call Logs?

When Would I Use Call Logs?

Vonage Business Solutions (formerly Vocalocity) customers typically use call logs to view the direction of a call to a business, call activity from a business, additional rates for international calling, and the duration of a call. It’s a great way to make sure that your phones are being used appropriately or to just see what phones have a higher volume than others.

Many customers have used call logs as a barometer to gauge whether they need to add additional staff to their workforce to handle growing call loads or to justify purchasing an executive-level phone to accommodate the growing needs of a business.

Admin PortalA dedicated portal for account holders and administrators - change settings, pay bills and more.Learn More
DashboardBy looking at the Dashboard, any employee with access can instantly see who is on a call or who is available to take a callLearn More