Cloud PBX

If you want to improve your business phone system and cut costs, there’s no better way than a cloud PBX. It might sound confusing, but it makes your phone system work smarter and faster for less, without loads of expensive on-site equipment! Sure there are lots of other technical steps involved, but we take care of that for you so you can focus on your business. Here’s how it works:

1) Making or Receiving a Call

“Cloud” just means a service that you get over the Internet. Each time you make a call from your IP phone and every time your customers call you, your call is quickly handled by Vonage Business Solutions (formerly Vocalocity) using our secure and reliable technology.

2) Vonage Business Solutions Routes Your Call

Cloud PBX from Vonage means that your call comes through to our data center, where we use our secure technology to reroute the call and direct it appropriately. It means that you get a total phone system that is available instantly – and eliminates the need for extensive on-site equipment. You may have also heard this referred to as a “virtual PBX” or even an “IP PBX.”

In the past, companies used to have to buy or lease lots of expensive on-site equipment to handle calls. But since we host, maintain, and upgrade our VoIP equipment ourselves, that’s one less thing for you to worry about.

3) Complete the Call Through the Internet

Vonage completes your call over the Internet and connects you to your customers with excellent clarity. And because it relies on the Internet, you can use dozens of features like On Demand Call Recording, business-class plugins for CRM systems, Outlook integration, Call Pass, Call Forward, and so much more. That’s it! That’s “the cloud.”

How Cloud PBX Makes Your Business Phone System Better:

Never Miss a CallSend calls to voicemail, enable simultaneous ring, set up call forwarding or enable a do not disturb mode.Learn More
Mobile ApplicationA free mobile app for iPhone and Android. Check voicemail, make calls, set Never Miss a Call Settings, manage devices and more.Download Now