Virtual Voicemail Transcription

Voicemail Transcription sends a text version of voicemail messages to the email address of your choice. The written transcription is delivered to the end user’s email address and/or email-enabled mobile phone together with the audio file of the message.

Vonage Business Solutions (formerly Vocalocity) provides a no-cost trial of Voicemail Transcription service to all users on your account. After the trial period you may continue the feature as a paid service on select extensions of your choice.


Usage with Your Phone System

This feature is particularly convenient for employees who are often in meetings or on the go and need to check voicemail without listening to the entire message. The transcription can be read on smartphones equipped with email capabilities, allowing users to read their virtual voicemail discreetly from a handheld device.

How Do I Set Up My Preferences?

Activating Voicemail Transcription is easy to do from the administrator portal.

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