5 Reasons You Should Switch to a Hosted PBX Phone System

Also known as Voice over Internet Protocol (VoIP) phone systems, a digital PBX (Private Business Exchange) system operates via the Internet. At Vonage Business Solutions (formerly Vocalocity), we host all your equipment for you, so you don’t have to bother with buying, maintaining, or storing any phone system equipment.

The following five reasons explain why it’s time you switched to a hosted PBX phone system.

Reason #1: Affordability

These days it seems everyone is pinching pennies, and rightfully so – a down economy calls for smart decisions on spending. A hosted PBX phone system can cut your communications budget significantly. Vonage has unlimited extension plans that allow you to make unlimited calls nationwide for a low flat monthly rate. Included in every unlimited extension is a wide array of powerful business features at no extra charge. There’s no equipment to buy, except for the phones themselves. And support is completely free. We don’t nickel and dime our customers. There are no installation fees, and there are no contracts or obligations to stay. We want to help small businesses grow, and our customers stay with us because they want to.

Reason #2: Portability

For many small businesses, travel is a primary component of growth. With a hosted PBX phone system, employees can take their phone home or on the road with no difference in service or connectivity. If there’s broadband connection, there’s phone service. Simply plug your phone into an internet connection, and the phone automatically registers with your company’s account. You can make and receive calls as if you were in the office, and transfer calls to other employees as if you were down the hall, even if you’re across the country.

Reason #3: No Equipment Necessary

Because Vonage’s phone services are hosted, there is no external equipment to purchase or maintain. Traditionally, to have a full featured business phone system, businesses had to buy PBX equipment, in addition to their phone lines. If any kind of change to the system was necessary, a maintenance person from the phone company had to come to the office to make the change. With Vonage’s hosted PBX phone system, the inconveniences of hardware are a thing of the past.

Reason #4: Speedy Set-Up

Vonage prides itself on being Plug-n-play. Our hosted pbx phone system requires virtually no set up once you receive your phones. Once your account is set up by our VoIP consultants, your phones will arrive and all you have to do is plug them in. Your IP phones are uniquely tied to your account and will automatically register with the system. Your entire phone system will be up and running within 15 minutes.

Reason #5: Flexibility

Vonage understands that small businesses need to make changes often and quickly in order to stay afloat. Our hope is that our customers thrive and continue to grow, but the road to growth can often be bumpy. Our system is completely flexible, and as a customer, you can make modifications to your service as needed. Because you are subscribing to a hosted phone system, you can add and remove extensions at any time. You can also add on additional features, like Voicemail Transcription, or Call Recording, depending on your business’ needs.

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